Colorcity Privacy Policy
At Colorcity, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your data when you visit our website or make a purchase.
SECTION 1 — What information do we collect?
When you place an order with Colorcity, we collect personal information you provide such as your name, shipping address, email address, and phone number.
When you browse our site, we may also automatically collect certain information such as your IP address, browser type and operating system, which helps us understand how users interact with our site.
If you opt-in for our mailing list or subscribe to marketing/promotional emails, we will store your email address for that purpose.
SECTION 2 — How do we use your information / Your consent
The information you provide is used to process and fulfill your orders, including payment processing, shipping, and customer support.
If you consent, we may send you promotional emails, newsletters, updates about new products or special offers. We will never sell or rent your personal information to any third-party business.
Consent is assumed when you provide information for an order or checkout. For any additional use (e.g. marketing), we will ask explicitly for your permission.
You may withdraw your consent at any time by contacting us at info@colorcity.com.au.
SECTION 3 — Disclosure of your information
We may disclose your information if required by law, or if you violate our Terms of Service.
For payment processing and order fulfilment, we rely on third-party providers (payment gateways, couriers, etc.). These providers may be located inside or outside Australia; by using our services, you acknowledge that your data may be subject to the laws of those jurisdictions.
Once you are redirected to any third-party site (for payment, external links, etc.), this Privacy Policy no longer applies — please review their privacy policies for how they handle your information.
SECTION 4 — Data storage & security
We store your data securely using reputable e-commerce infrastructure (e.g. hosted by our platform provider).
Sensitive payment data (such as credit card information) is handled and stored only by our payment processor, in compliance with industry security standards (such as PCI-DSS).
After the transaction completes, sensitive payment information is not retained by Colorcity.
We take reasonable precautions to protect your personal information, but please understand that no method of transmission over the internet or electronic storage can be 100% secure.
SECTION 5 — Use of Cookies, Analytics & Tracking
We may use cookies, web beacons, and similar technologies to collect data about your browsing activity — such as pages visited, time spent on pages, referrer URLs — to help us improve our site and your shopping experience.
We may also use services like analytics tools to better understand how users interact with our website.
SECTION 6 — Access, Corrections & Opt-Out
You have the right to access, correct or update any personal information we hold about you.
If you wish to unsubscribe from marketing communications, or request deletion of your personal data, please email us at info@colorcity.com.au.
We will process such requests promptly.
SECTION 7 — Children’s Privacy
Colorcity’s website and services are directed to persons 18 years or older. We do not knowingly collect personal data from children under 18. If you believe we have collected data belonging to a minor, please contact us and we will delete such information.
SECTION 8 — Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
When we make changes, we will revise the “last updated” date at the top of the policy and post the new version on our website.
SECTION 9 — Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights (access, correction, deletion, withdraw consent), please contact us at:
Email: info@colorcity.com.au